I have had nothing but excellent customer service, honesty, understanding, communication and assistance from the employees at Hydro-Chem Systems. Terri Craycraft has digilently been helping me find the perfect solution for my fleet wash company. He has spent probably over 4 hours in total helping me trouble shoot issues that have nothing to do with products that he sold, and didn’t try to “up sale me” on replacements or things I didn’t need. Terry even took the time to help me crunch numbers on a large bid and suggested I look deeper into a piece of equipment I was planning on purchasing. He knew through his years of experience I may be wasting money and after some more research and a two hour Q&A conversation with the manufacturer, it turned out that he was correct. Terry saved me thousands of dollars and time! Their products are just as great as their customer service. I am a happy customer who will continue doing business and building a solid relationship with Hydro-Chem Systems. I suggest if you are looking for a two-step fleet washing solution, give them a call now.
Been using their products for some time now. Always great service, they are there when you need questions answered. They have a variety of different soaps to use.
I started buying my chemicals from Hydrochem Systems a few months ago. What a difference it’s made! The quality of the washing that I’ve been able to obtain while using Hydrochem has been a game changer. Not to mention the speed of a 2 step wash while using their chemical application system. Our clients are now getting compliments on how nice their fleets are looking. Terry Craycraft from Hydrochem has been a huge help with any questions that I have had. He has bent over backwards on a moment’s notice get me what I need. I can’t recommend Hydro-Chem Systems enough.
We’re very happy with the equipment, results, and support from Terry. The system is very user friendly and our customers love the way their trucks look after we wash them. Terry has been very helpful and responsive to us along the way. We couldn’t be happier!
Great results and support!
Star Customer Rated
Years in Business
Michigan’s ESOP Company of the Year
Simple and innovative cleaning solutions to wash more in less time can be yours today.